Policies
Shipping
Last updated October 2026 · Inside and Out Body Wellness. Every order ships from our US warehouse. The rate is the same in every state and follows the kit count.
US warehouse
Packs leave our US warehouse by tracked carrier. We ship only to addresses in the United States. Orders usually ship within three days of payment.
Kit shipping
- 1–30 kits — $60
- 31–60 kits — $120
- Each additional 30 kits — another $60
A kit is one 10-vial research pack. The rate does not change by state.
United States only
We ship only within the United States and do not accept orders for delivery outside the US.
Temperature and cold-chain
Lyophilized packs ship at ambient temperature under the kit rate above.
If a shipment is lost, damaged, or wrong
If the carrier confirms a package was lost, we replace it or refund it. If anything arrives damaged, incorrect, or missing, send photos within 48 hours and we replace or refund the affected items. A package the carrier never delivered is reshipped at no charge. If an order is refused or returned because of an address you entered incorrectly, you cover the cost of sending it again.
See the return and refund policy.
Where we deliver
Physical US addresses. USPS Priority may go to a PO Box. UPS cannot. We suggest an address where someone can receive the box.
Compliance
Everything we ship is sold for in-vitro and laboratory research only. We may decline an order that does not fit that use.